Frequently Asked Questions

All FAQs

• How do I view and order songs that have not been uploaded?
• How do I Prepay and Save?
• Why are there so many titles for the same song?
• Once a song is purchased are there any additional fees?
• Can songs be "transferred" from one church to another?
• How often are new songs added to the inventory?
• Can I "try" before "buying"?
• Must I own the songbook in order to purchase a song?
• Why are only the melody notes included in some songs?
• How do I know if a song is melody line (lead line) or 4 part harmony?
• Do these files interface with other worship software programs?
• Can I choose to download less than the 15 formats in which each song is digitized?
• My organization does not have a credit card. Can I send a check?
• Are Copyright Licenses - CCLI, OneLicense.net, LicenSing - required in order to project these songs?
• How much will this cost my church or organization?
• Why are some songs only available through email?
• Can I Request a Song?
• Why aren't all of the songs available in both the widescreen and regular formats.